GreenTree Inn & Suites Pinetop

Better than I expected. This was my first time staying with this brand of hotel. The facility is well maintained, very clean and even has a small bar in the lobby. Staff were very welcoming. Room was comfortable and clean. Quite location. Chose to eat breakfast across the street so we didn't check in to see what was offered at the hotel. All in all, very pleased with the value of this location

The cost was great. Rooms very clean and modern. Hot breakfast was on point. My only disappointment was that my room was not on bottom floor and was placed on 2nd floor far from elevator when I asked for special accommodations due to my limited mobility. I feel staffing should have reached out to me upon receiving my reservations with my request that accommodations could not be fulfilled so I could have reserved elsewhere.

I liked the location for us. My husband loved the heated cookies, front bar, and breakfast. The front desk staff were polite, kind, and answered all of our questions. They always had a smile! We had hot water and a nice mattress. Our TV worked well and we had enough hangers in the closet. We liked the hand soap, cleansing, and conditioner arrangement.

The staff always said hello when we walked by very friendly I also like the little bar that you all have even though we didn’t actually have a drink there it was kind of cool to see that it was open just in case!

Staff very helpful. Good ammenities for a small hotel. Very nice modern chair for the desk